Founded in 1999, 1688.com is currently one of the largest B2B e-commerce platforms in the world. It belongs to the Alibaba Group founded by the world-renowned figure Jack Ma.
After 14 years of development, 1688.com has become the world’s first platform with more than 120 million B-class registered users. More than 12 million users visit the website every day, generating 150 million online browses.
1688.com supports online transactions. Online transactions adopt the Alipay guaranteed transaction method. During the period when the buyer has not confirmed the receipt of the goods, the payment is kept by Alipay. Only after the buyer confirms the receipt of the goods will the money be transferred to the supplier’s account. If the buyer encounters problems such as the failure of the supplier fulfilling the promise during the transaction, he can first negotiate with the supplier or “apply for a refund/return”. If the supplier does not cooperate with the rights protection, the buyer can ask 1688 customer service to assist in the rights protection or complain to the supplier.
In addition to providing Alipay guaranteed transactions, 1688.com also provides buyer protection services. Buyer protection services refer to the supplier’s commitment to protect the rights and interests of buyers in the transaction through self-payment deposits. If the supplier fails to perform promise, 1688.com will pay in advance according to the rules to protect the rights and interests of buyers.
1688 aims to build the world’s largest online wholesale platform, transaction security is its most concerned. It will continue to introduce various measures to improve transaction security, so that buyers can purchase here with more confidence.
